Over-all happy with my purchase. It arrived quickly in a plastic protective case. It's beautiful, my only concern is on the underside, the hide has an area that has been scraped very thin at some point in the process, and I fear it may tear at some point (I intend to reinforce it, but have to figure out the proper way to do this). I am considering purchasing another. I use this hide for my 3lb chihuahua who is extremely sensitive to everything temperature. She loves it and I would love one of my own.